GRND Coffee FAQs | Subscriptions, Orders, Wholesale, Guarantee
We keep it simple, fast, and fresh — just like our coffee. Below you'll find answers to the most common questions about subscriptions, shipping, tracking, wholesale, our affiliate program, and our four performance coffees.
Can’t find what you’re looking for? Reach out here and we’ll get you taken care of fast.
About Our Coffee
What makes GRND Coffee different?
GRND Coffee is small-batch roasted and rested before it ships — no months on a shelf. We make four coffees, each built for a different part of the performance day: CHARGE (high caffeine), RISE (breakfast blend), FOCUS (medium roast) and FORGE (dark roast).
How is your coffee roasted?
We roast in small batches using premium beans sourced from Colombia, India, and Sumatra. Every roast is rested before it ships so it brews smoother and more consistently.
Shipping & Orders
When will my order ship?
Orders ship within 1–2 business days of being placed. Once shipped, you’ll get tracking info via email.
How much is shipping?
Any order of 2 or more bags ships free to the contiguous United States. Single-bag orders ship for a flat $4.95.
How do I track my coffee delivery?
You can track your order here using your confirmation email or order number.
Subscriptions
Can I skip, pause, or cancel my subscription?
Yes — your subscription is fully flexible. You can manage it anytime from your account dashboard or through the link in your email receipts.
Do I save money by subscribing?
Yes. Subscribers save 10% on every bag with monthly delivery, so you never run out.
Wholesale, Affiliates & Influencers
Do you offer wholesale pricing?
Yes — we partner with gyms, retailers, and event organizers. Contact us about wholesale and we'll follow up fast.
How do I join your affiliate or influencer program?
We're always looking for athletes and creators who love GRND Coffee. Apply to our affiliate program, or contact us about joining the influencer team.
Returns, Guarantees & Support
What if my order arrives damaged?
We’ve got your back. Contact us at info@grndcoffeeco.com and we’ll replace it, fast.
Do you offer a money-back guarantee?
Yes. If you’re not satisfied with your first order, let us know within 7 days and we’ll refund you — no questions asked.
How do I request a refund or exchange?
If something's off, reach out within 7 days of receiving your order and we’ll make it right — no hassle, no drama.
Still have a question? Reach us at info@grndcoffeeco.com